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Cabin Service Representative / Cabin Crew Coordinator

The Cabin Service Representative ensures the safety, cleanliness, well-being and comfort of our customers, before, during and after the flight by arranging the cabin and delivering high class service to private jet principals.

The cabin crew coordinator responsibilities include managing the Luxaviation Germany and Luxembourg cabin staff members e.g. in regards to the administrational onboarding process of new cabin crew members, monitoring and ensuring of adherence to company service policies and staff coordination and disposition. Furthermore, the cabin crew coordinator supports the group cabin manager in regards to service and quality standardization on our fleet aircraft.

Main responsibilities and duties:

  • Deliver highest level of service to our clients on board of our Luxaviation aircraft
  • Maintain highest safety standard
  • VIP Cabin Crew duties including tasks such as passenger welcome service, bedding set up, restocking, cleaning, handover
  • VIP catering order, preparation and presentation
  • Cabin crew management of the Luxaviation Germany and Luxembourg fleet
  • Support of the Luxaviation Group Chief Cabin Manager

 Qualifications / Skills:

  • Fluency in English is mandatory, other languages are considered a serious advantage
  • High level of flexibility and energy
  • Excellent coordination and communication skills with the ability to monitor, administrate and manage the activities of our fleet cabin crews
  • A strong commitment to customer service and meticulous attention to the small details even under stress
  • Intercultural competence and excellent communications skills with people of all ages and cultures
  • Immaculate appearance
  • Willing to travel and to work irregular hours
  • Food and Beverage knowledge and presentation
  • Valid passport and / or work-permit to live and work in Europe
  • Resolution skills

Preferred:

  • Experience in luxury hotel and/or top class restaurant industry
  • Corporate aviation / Airline experience
  • Homebase DUS

Applicants should be highly motivated and reliable, passionate and creative, extremely flexible and full of energy, responsible and discrete person.